Privacy & Terms of Use

BY ACCESSING AND USING OUR SITE AND SERVICES, YOU ATTEST THAT YOU HAVE READ, UNDERSTOOD AND AGREE AND CONSENT TO THESE TERMS AND PRACTICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU SHOULD NOT ACCESS OR USE OUR SITE OR SERVICES.

1 - Data Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the EMEA, you have the following data protection rights:– If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by contacting us at compliance@comparepbx.com.– You can object to the processing of your personal information, restrict the processing of your personal information, or request portability of your information by contacting us at compliance@comparepbx.com.– You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.– If we have collected and/or processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.– You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

2 - What information do we collect?

A. Information You Provide:

ComparePBX Ltd collects information from users once they’ve visited any web page on our site, clicked on any links, filled out any inquiry forms, requested a quote, subscribed to our newsletter, comment on articles, reply to other comments, respond to a survey, or otherwise submitted any form on our site. Upon visiting and using comparepbx.com, we may collect and store the following information:

– your first and last name

– your email address

– your company name

– your phone number

– your IP address

– your interests

– as appropriate

– your browsing activity on our website comparePBX.com ads are served onsite via Google, as a third party vendor, who uses cookies to serve ads on our site.

Google’s use of the DART cookie enables it to serve ads and target users based on their visit to our sites and other sites on the Internet. Users have the option to opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

3 - What do we use your information for?

ComparePBX reserves the right to use collected information in any and all of the following ways:

– Personalize Your Experience: your browsing behaviors, and information helps us to better respond to your individual needs.

– Improve Our Website: we continually strives to improve our overall website based on the information and feedback received from you.

– Improve Visitor Experience: your information helps us more effectively respond to user experiences, requests, and support needs.

– Connect You With a Service Provider: your information will be shared with multiple service providers when you submit a quote request form on our site. Service providers may call and email you in regards to their promotional services and offers.

– Testimonials: Administer a Contest, Promotion, Survey or Other Site Feature

– Send Periodic Emails: the email address provided will only be used to send information and updates pertaining to specified requests and activity within the Compare PBX site.

– Share your information with third-party vendors and service providers that we have a direct relationship with, that provide services on our behalf, such as vendors, and quote retrievals.

Note: Comparepbx allows users the ability to unsubscribe from receiving emails at any time. ComparePBX will include detailed instructions how to unsubscribe at the bottom of every email.

4 - How we protect your information?

ComparePBX is committed to protecting your information. In doing so, we implement and utilise an array of security protocols, firewalls, and measures in order to maintain and ensure the safety of all personal information when you enter, submit, or access any personal information. However,

Please NOTE that the Internet cannot be guaranteed 100% secure.

5 - Do we disclose any information to outside parties?

Yes. But ComparePBX does not sell, trade, or otherwise transfer any personal identifiable information to outside parties without your consent. Users should however note that this agreement does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you; however, these parties must comply in keeping this information confidential.

ComparePBX also reserves the right to release your information when we believe is appropriate to comply with the law, to enforce our site policies, or to protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6 - Does GetVoIP Use Cookies?

Yes. ComparePBX uses cookies to better understand and save preferences for future visits, tracking of advertisements, and compile aggregate data about site traffic and site interaction. In doing so, we are able to offer better site experiences and tools moving forward. ComparePBX reserves the right to contract third-party service providers to assist in better understanding our site visitors;

however, these service providers are not permitted to use the information collected on our behalf except to help conduct and improve Compare PBX's website services

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). They enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

7 - Children’s Online Privacy Protection Act Compliance

Compare PBX is in compliance with the requirement of COPPA (Children’s Online Privacy Protection Act). As such, we do NOT collect information of any sorts from any person of the age 13 or under. The ComparePBX website and its content and services are all directed to persons of the age of 13 or older.

8 - Your Consent

By using the ComparePBX's website in any capacity, you are hereby consenting to our privacy policies, and our advertising disclosures. As such, users should be sure to review the points and topics covered above regularly.

9 - Online Privacy Policy Only

The online Privacy Policy dictated here applies only to the information that is collected through the comparePBX website. This privacy policy does not extend to any information collected offline.

10. Changes to our Privacy Policy

ComparePBX reserves the right to alter or change this Privacy Policy in any and all degrees. In the event of a modification and/or change, a notification will be posted directly on the website.

If there are any questions regarding this privacy policy you may contact us directly by email compliance@comparepbx.com

Full Advertiser Disclosure & Why ComparePBX is Free:

We are an independent, advertiser-supported comparison service. The providers that appear on our site are from companies that we have direct marketing relationships with, and receive compensation from.

This compensation impacts how and where products appear on this site, including, for example, the order in which they may appear within listing categories.

The order in which a provider appears is not to be mistaken for a provider ranking, or an endorsement, it’s simply the order in which they are listed on our table. The order of products on our site are subject to change. If users choose to click on the links on our site, we may receive compensation. Ultimately the choice is yours. Company listings DO NOT imply endorsement. The analyses and opinions on our blog are our own and our editors and staff writers are instructed to maintain editorial integrity, regardless of any marketing relationships.

ComparePBX does not include all of the available services or product offers, we do, however, also list vendors that don’t pay us—so that you can make a well-informed purchase decision.

ComparePBX is free for users because some vendors and software providers pay us when users click on their sponsored listings. However, we feature all relevant companies – not just those that pay us – so that buyers can make the make the most educated purchasing decision possible.

The following companies are our advertising partners on ComparePBX: RingCentral Global, Vonage, Nextiva, UniTel, , 8×8 UK, Freshworks, Twilio, Zoom, LogMeIn, Voxbone, Telnyx,

Our Mission:

We seek to empower buyers by providing the information needed to make well-informed decisions in selecting a provider. Through hands-on research, we build user-friendly comparison tables that assist businesses of all sizes.

Additionally, we supplement our extensive research with public user reviews to provide balanced and accurate experiences from types of end users.

Our provider comparison charts are updated regularly for cost effectiveness, performance,reliability, customer service and variety of other aspects.

We don’t just take the providers’ word for it, we dig in and dissect the provider on many levels

Differences between a traditional PBX and a Hosted PBX

Traditional PBX, also known as on-premises or analog PBX, is a telephone system that uses physical hardware, such as copper telephone wires, and on-site software installed at a company's office. Calls are made by connecting the landline to the Public Switched Telephone Network (PSTN), also known as the Plain Old Telephone Service (POTS).

On the other hand, Hosted PBX systems are cloud-based and rely on internet connectivity rather than copper wires and PSTN. Voice traffic is sent via the internet, typically using VoIP technology. This means that businesses that use hosted PBX for their communication systems tend to use VoIP phones or softphones instead of traditional desk phones with individual extensions. Additionally, the infrastructure and maintenance of hosted PBX is entirely handled by the service provider.

In summary, the main difference between traditional PBX and hosted PBX is that traditional PBX is an on-premises system that uses physical hardware and is maintained by the business, while hosted PBX is a cloud-based system that is maintained by a third-party provider and relies on internet connectivity.

Traditional On-Premise PBX	Hosted PBX
On-site hardware and software	Infrastructure is managed by the provider and via the internet
Basic call control features	Far more advanced features which can give even the smallest companies the impression of the larger companies, interactive voice response (IVR), Voicemail to email, Call back and SLA (Sevice Level Agreement alerting
More responsibility over PBX system	Hand over control to service provider or IT Provider
Expensive to scale	As your business grows its easy to increase the capacity and functionality of your hosted PBX system
Requires specialist PBX employees	you can easilly control your hosted PBX without experts and the Hosted PBX provider is responsible for the technical stuff.
High initial set-up costs and long contracts	Minimal set-up costs and in many cases no long contract
No use of internet for telephony and no fail over	Relies on internet connectivity with many failover options
Hard for remote working so limited to the office environment	Easy remote working so you can work from anywhere

Difficulties of a Traditional On-Premise PBX

Hosted PBX, on the other hand, is a cloud-based system that relies on internet connectivity, is maintained by a third-party provider, and can be accessed from anywhere. One of the main differences between the two is the upkeep and maintenance, where traditional PBX requires more maintenance and upkeep than hosted PBX, which can be a significant consideration for businesses when choosing a telecommunications solution.

Maintenance/Upkeep: Hosted PBX and traditional PBX are two different types of telephone systems. Traditional PBX, also known as on-premises or analog PBX, uses physical hardware and on-site software installed at a company's office, and is maintained by the owners business. Hosted PBX, on the other hand, is a cloud-based system that relies on internet connectivity, is maintained by a third-party provider, and can be accessed from anywhere. One of the main differences between the two is the upkeep and maintenance, where traditional PBX requires more maintenance and upkeep than hosted PBX, which can be a significant consideration for businesses when choosing a telecommunications solution.

Basic calling: Old Traditional PBX systems provide a basic phone call service without additional features and functionalities offered by hosted PBX. These systems are less flexible in terms of adding features such as auto-attendants, greetings, voicemail, and conference calling capabilities, which are common in hosted PBX systems.

By choosing a traditional PBX means that the business may have to compromise on advanced telecommunications features that can enhance productivity and improve customer service.

Capacity constraints and limited scalability: Traditional PBX systems typically have a limited number of supported desk phones, making them less suitable for large businesses or those planning to expand, They are usually manufactured by the PBX manufacturer.

The cost of upgrading and expanding the number of connected phones in an on-premises PBX can be prohibitively high as the handsets are usually expensive and usually need to buy an additioanal license